I need a rest!!!

I still have 2 more weeks before the deadline. Sobra na sa trabaho kinaiingitan pa. Sa kanila na lang kaya itong mga ito. Hay!!!

One thing lang din ang narealize ko kanina. I need to think for myself. Kung ano man ibig sabihin niyan.... Abangan... Wahehehe!!!1

Catching up

I know I really owe myself a lot when it comes to updating my blog.

Since my promotion last January, I wasn't able to find a free time to surf the net and even update my blog. Been so busy with my current position. Well to summarize it all.

***January***

I was promoted to a level 2 agent and was given a chance to work with the techies on the floor. Actually the promotions doesn't mean that I will no longer be accepting Level 1 calls but instead we became super tech's (as we call ourselves) that is because aside from Level 2 escalation we still receive Level 1 calls which is so really unfair. Added to that, I am not supporting American accounts only but including Canadian account, Corporate Customers, Service center technicians (na halos lahat panay engot) at minsan Info level calls.

Also in this month I was assigned as one of the Information Security Associate which directly reports to Siemens Inc. and not Toshiba. As of now, I am the only agent who is the member of this group. Part of the team are our some Team Leaders, Shift Supervisor, Trainor, IT personnel and Account Managers. (Kaya nakakahiyang magpetiks)

***February***

Well there is nothing new with my daily routine. Still have the boring schedule. During this month maitatanong mo sa sarili mo how our company choose somebody to become a Team Leader. Mas marami pang alam yung iba kaysa sa kanila. Kahit ako, I have my fair share of experience with it. I know how to read baka ikaw nde. Hehehe! Kaya nga malakas ang loob ko dahil alam kong ang ginagawa ko is not againts any policy of the company.

***March***

Hay. Eto na yata ang pinakamasahol na month. I was assigned to handle 2 batches of trainees. They should be under my supervision since monday pero akalain mo walang nag inform sa akin. I was just informed by my previous Shift Supervisor about my new task nung pagkatapos ng shift ko ng Monday and the following day nde pwede kaming maging OIC kasi 2 lang kaming Level 2 agents. Napakagaling kasi ng Workforce namin. Pati nagresign isinasama pa sa bilang. Wednesday up to Friday I was handling the two batches of trainees na. Dun ko napansin na masarap talaga maghandle ng new breeds and andun din yung pressure kasi you have the authority to give recommendation na iterminate ang isang agent kasi nde fit for the job. Until now nde ko pa alam paano ko gagawin yung recomendation nung isa.

Aside from a very stressful job. May nagsabi sa akin na maraming naiinis sa akin. Masyado daw ako pabibo. They cannot accept that I am the youngest batch na part ng level 2. Mas naiinis pa daw sila kasi nde ako nagtatanong sa kanila. Ano magagawa ko kung wala naman akong kailangang itanong sa kanila. Added to it, bakit daw ako naging OIC kaagad ng mga trainees. Hay! Crab Mentality nga talaga sa pilipinas.

Basta ako alam ko na ang ginagawa ko ay kung ano ang trabaho ko. Kung may problema sila sa akin. MAMATAY KAYO SA INGGIT! TAMAD KASI KAYO!!!

Well cguro eto lang muna maia update ko sa inyo.

Till next time guys.