Information Technology Infrastructure Library (ITIL) Training

Just finished with my ITIL training @ Robinsons Summit Center in Makati.

There's a lot of new things I learned from that 3 days training conducted by Daisy Chung of HP.

Just this afternoon, we all took the certification exam. I am praying now that I pass the test because I don't want to be the first one to fail ITIL in Siemens. Nyahaha!!!